Yes! We ship worldwide. Shipping is free, but customs fees may apply depending on your country.

Delivery times vary by location. Domestic orders typically arrive within 5–7 business days, while international orders can take 7–16 business days depending on your country. Full delivery details will be provided in your order confirmation email.

Absolutely. Once your order ships, you will receive a tracking number via email so you can follow your watch’s journey until it reaches you.

Yes, all Delbana orders are fully insured during shipping to ensure your watch arrives safely.

We want you to love your Delbana watch. If you are not completely satisfied, you can return it within 30 days of receipt. Return shipping costs are the responsibility of the customer. For full details, please check our Returns Policy.

Yes, all Delbana watches come with a 2-year international warranty covering manufacturing defects. Wear and tear, accidental damage, or misuse are not covered.

Yes! Every Delbana watch comes in our signature gift box. Engraving options may be available for select models — please contact us via our contact page for details.

To wear a watch while swimming, it should have a minimum water resistance of 5 ATM (50 m / 165 ft). For water activities such as snorkeling, surfing, or diving, a water resistance of 10 ATM (100 m / 330 ft) or higher is recommended.

Delbana strongly advises against using leather straps in water, as this may damage the material. Rubber straps and metal bracelets, however, are perfectly suited for aquatic use.

For Delbana watches with a water resistance of 5 ATM (50 m / 165 ft) or more that have been recently checked, you can clean them using warm fresh water with a drop of gentle liquid soap, then dry carefully with a soft microfiber cloth.

For vintage Delbana watches, or if you are unsure about the integrity of the water resistance, simply moisten a microfiber cloth and gently wipe the watch to preserve its finish.

For mechanical Delbana watches, a complete service is recommended every 3 to 5 years to ensure the longevity and precision of the movement. To send your watch in for servicing, please contact your local Delbana service center or us directly. Do not send your watch without prior contact.

Quartz watches generally only require a battery replacement, as the movement itself does not need regular servicing. Battery replacements can be performed at your local Delbana service center.

We also recommend having your Delbana watch checked for water resistance once per year, which can be done at any authorized service center.

To find a Delbana service center near you, click here.

We receive many requests regarding vintage Delbana watches. While we cannot provide evaluations of their current market value, we are happy to help you access information from our limited archives. Please contact us at service@delbana.ch and share a picture of the front and back of your watch, along with any additional information you have. This will help us provide details and improve our archive.

For any questions or assistance, you can reach us through our contact page, and our team will be happy to help.