Terms of service
Terms of Service
Last updated: 22.10.2025
1. Overview
This website is operated by Delbana, a brand of Delma Watch Ltd., Switzerland.
Throughout this site, the terms “Delbana”, “we”, “us”, and “our” refer to Delma Watch Ltd.
By accessing our website or purchasing a product, you agree to these Terms of Service (“Terms”). Please read them carefully before using our site. If you do not agree, you may not use our services.
We may update these Terms at any time. The latest version is always available on this page. Continued use of our website after changes are posted means you accept the updated Terms.
Our online store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services to you.
2. Eligibility and Use
By using our website, you confirm that you are:
- At least the age of majority in your country of residence, or have permission from a parent or guardian; and
Using the website only for lawful and personal purposes.
You agree not to misuse the website or violate any applicable laws, including copyright or data protection laws. Uploading or transmitting malicious code, viruses, or harmful content is strictly prohibited.
3. Products and Orders
All products shown on our website are subject to availability. We reserve the right to:
- Modify or discontinue any product at any time;
- Limit quantities per customer, household, or order;
- Refuse or cancel any order at our discretion.
Prices are shown in the currency specified at checkout and may change without notice.
We make every effort to display product colors and details accurately, but variations may occur depending on your device.
Orders placed on our website constitute an offer to purchase. A contract is formed only once you receive a written order confirmation from us.
For details on delivery and returns, please refer to our Shipping & Returns Policy.
4. Billing and Account Information
You agree to provide accurate and complete billing, shipping, and contact information.
If your details change, please update them promptly to ensure successful delivery and communication.
We reserve the right to cancel or adjust any order that appears fraudulent or intended for resale.
5. Prices, Taxes, and Duties
All prices include applicable Swiss VAT where relevant.
For international orders, local customs duties, import taxes, or handling fees may apply once the parcel reaches your country. These charges are the responsibility of the customer.
Please check with your local customs authority for details before placing an order.
6. Intellectual Property
All content on this website — including text, images, logos, and designs — is the property of Delma Watch Ltd. or its licensors and protected by copyright and trademark laws.
You may not reproduce, copy, or use any part of the site or its content without prior written consent from us.
7. User Content and Feedback
If you share ideas, reviews, or other submissions with us, you grant Delbana a non-exclusive, royalty-free right to use, reproduce, and share that content for marketing or operational purposes.
You remain responsible for the accuracy and legality of your submissions and agree not to post unlawful, defamatory, or infringing content.
8. Third-Party Services and Links
Our website may include links to third-party websites or services. We are not responsible for their content, accuracy, or practices. Please review their respective terms and policies before engaging with them.
9. Privacy
Your personal information is handled according to our Privacy Policy, which explains how we collect, use, and protect your data.
10. Limitation of Liability
To the maximum extent permitted by law, Delbana, Delma Watch Ltd., and their affiliates are not liable for any indirect, incidental, or consequential damages resulting from your use of our website or products.
Our total liability shall not exceed the amount you paid for the product in question.
Nothing in these Terms limits liability for death, personal injury, fraud, or gross negligence where such limitation is not permitted by law.
11. Indemnification
You agree to indemnify and hold harmless Delma Watch Ltd., its affiliates, employees, and agents from any claims or damages arising from your breach of these Terms or violation of any law or third-party rights.
12. Termination
We may suspend or terminate your access to our website at any time if you violate these Terms. You may also stop using our website at any time.
Sections relating to intellectual property, limitation of liability, and indemnification will remain in effect after termination.
13. Governing Law and Jurisdiction
These Terms and any disputes arising from them are governed by the laws of Switzerland, without regard to conflict-of-law principles.
Any dispute shall be submitted to the competent courts of Biel/Bienne, Switzerland, unless mandatory consumer protection laws provide otherwise.
14. Contact
If you have any questions about these Terms, please contact us at:
shop@delbana.ch
or via our contact page.
